7-Day 100% Money-Back Guarantee
Our Unconditional Promise
We stand firmly behind the performance of our servers. If you encounter any technical difficulty or streaming incompatibility that our engineering team cannot resolve within your first 7 days, we will issue a full 100% refund.
1. Eligibility Period
The guarantee applies to all initial subscription orders (1 Month, 3 Months, 6 Months, 12 Months, and 24 Months) within 7 calendar days of the initial purchase timestamp.
2. How to Request a Refund
Simply message our support team on WhatsApp at +33 6 44 65 52 57 or email info@iptv-stream.com with your order email address and a brief note about the issue you encountered.
3. Processing Time
Once requested, refunds are processed through Stripe or your original payment method within 24 business hours. Bank card funds generally reflect back in your account within 3 to 5 business days depending on your issuing bank.