Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our service, or contact us for support.

• Personal Information: Name, email address, phone number, billing address
• Account Information: Username, password, subscription details
• Device Information: Device type, IP address, browser information
• Usage Data: Channels watched, viewing preferences, service usage

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our IPTV service
• Process payments and manage your subscription
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze usage and trends

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and prevent fraud
• With trusted service providers who assist in operating our service

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Limited access to personal information

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account information is typically retained for 3 years after account closure.

6. Your Rights (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate personal data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a structured format
• Objection: Object to processing of your personal data

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

8. Third-Party Services

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@best-iptv-subscription-uk.com
• WhatsApp: +44 7123 456 789
• Address: StreamChoice Ltd, London, United Kingdom